Shipping Policy
We Ship Worldwide!
All of our products include free domestic and international shipping and handling. We want to make your life easier by delivering your package to you safely and quickly.
*Business days do not include Saturdays or holidays. Scroll down for more information regarding the Estimated Arrival date of your products.*
Additional Time Will Be Required
- For creating a personalized item
- For special orders
- For orders requiring ring sizing
- For orders placed in the Design-A-Ring category
- The Estimated Arrival date on individual product information pages.
Free Gift Wrap
We want to make every purchase special, no matter what the occasion is. As a result, we include a premium jewelry packing box for free, holding your jewelry; altogether wrapped as a gift.
Ship to Your Door
You can have your package shipped directly to you. We ship worldwide. We select the best shipping for your country for fast delivery. If you want to ship to a US street address, we use UPS, FedEx, or Aramex.
Estimated Arrival Date
We have calculated the estimated arrival date for your purchase. The Estimated Arrival Date for each item will appear on the individual product details pages. After all, some factors that may cause change or delay in your estimated arrival date to change are as follows:
- Weather delays
- Other shipping/ vendor service disruptions
- Additional time needed for ring sizing
- The time needed to create your personalized and special ordered items
Tracking Your Order
Once your order is manufactured, inspected, and completely ready to be shipped, we will send you an e-mail with your tracking information. If you do not receive this information, please contact us at [email protected].
We want to make things right if you are dissatisfied with your purchase. Read our Return Policy for additional information on why an item cannot be returned online.
You can not return or exchange custom-designed jewelry, Design a ring, or special orders.We will credit your amount via the original payment method, excluding delivery/ shipping charges.